After-sales Service - DareKaou Floor

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Service throughout the entire lifespan of your flooring

Our After-Sales Department will help you if you have any questions or problems-the range of services at your disposal includes everything from start-up to product returns.

If necessary, a member of our staff will be on the site within a very short period of time to work together with you and to take care of your issues and interests. Our employees in after-sales service are not only flooring experts—they are also qualified in many other specific areas. For example, our team includes experienced designers who are pleased to provide any additional packaging suggestions for any specific events.

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Take care of your project. End-to-end.

Fast and Personalized Service

Every request is handled by a dedicated team that takes care of the entire process, from quotation to delivery at your doorstep.

Pre-After Service

We guarantee that our floorings will arrive intact with packaging. we deliver pre-sales and after-sales services designed to give you a hand whenever you are stuck or in confusion.

Warranty Coverage

Every flooring project has different protection needs, which is why we offer a variety of flexible warranties.

Need support? We're 24/7/365 at your service!

We want you to be satisfied! That is why we have developed service solutions that will support you even after your purchase. Partnership and reliability are the values that we live by in China. Should you need assistance, we are always at your disposal.